I recently called my cable and cell phone providers with questions.  After they gave me the information I asked for, they said they would able to improve my plans while also bringing my costs down.  Huh?

I was surprised.  Skeptically thinking there must be a catch, I listened to what they had to say.  To my delight, they offered me a special promotional rate that would get my monthly bill down a pretty nice amount.

AND, my unused data would roll over to the next month?  Cool!

With my cable upgrade, I got nice new equipment, and they doubled my internet speed!

All of this happened because I picked up the phone and called customer service.

Have you found some similar upgrades and price drops in your dealings with your phone and cable companies?