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Who Has the Best Costumer Service in Fast Food at the Shore

In a recent Ross Britain Report poll these are the "best" customer service fast food restaurants! 

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Purestock - ThinkStock
Purestock - ThinkStock
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How To Panic Someone In Less Than A Minute

I almost had a heart attack a few minutes ago. I got what I thought was one of those phone calls that nobody wants to get. It turns out that it was just a customer service representative who could have done a better job of choosing his words.

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Justin Sullivan - Getty Images
Justin Sullivan - Getty Images
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Find Out How Verizon Customers Can Save Starting Today

Starting today, Verizon Wireless customers can save on their monthly bills. There's only one catch:

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Photo by Justin Louis
Photo by Justin Louis
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Does Dealing With Customer Service Drive You Nuts?

There are few things less pleasant these days than having to call a huge company's customer service line. I had this pleasure at 9:00 last night. And it went pretty much as you'd expect.

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Fuse - ThinkStock
Fuse - ThinkStock
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Find Out What City Tips The Best

Tipping is a topic that I like to come back to every now and then because I think that it will always spark discussions. Recently, a poll came out of the US cities that are the best for tipping. What would you guess made the top of the list?

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Photo by Justin Louis
Photo by Justin Louis
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A Surprise Customer Service Followup

A few weeks ago, I told you about my frustrating customer service experience with a toy company. This morning, I got a surprise followup.

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Photo by Justin Louis
Photo by Justin Louis
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The Value of Good Customer Service

It can never be underestimated these days how important good customer service is. There are so many ways for customers to engage with companies, and vice versa, that it's not only easier than ever, but more important than ever to take a few minutes to interact with your customers. In both positive and negative circumstances.

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Spencer Platt - Getty Images
Spencer Platt - Getty Images
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One of the Biggest Companies in the World Still Cares About Customer Service

Sometimes it feels like it's getting harder and harder to have positive customer service experiences. Especially with huge companies. But I have to give one of the biggest credit for going above and beyond.

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Iñigo Quintanilla Gomez - ThinkStock
Iñigo Quintanilla Gomez - ThinkStock
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What Are Your Feelings on Restaurant Tipping?

I've always had pretty strong feelings about tipping at restaurants. While my personal policy hasn't changed recently, my outlook has after learning about the tipping habits of others.

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Holiday Shoppers Seek Out Deals On Black Friday
Allison Joyce, Getty Images
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Customer Rage is Common, Survey Finds [AUDIO]

Americans are getting more frustrated with products and services they purchase, and those frustrations don't melt away when they call up and complain.

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