Contact Us
customer service

customer service

Photo by Justin Louis
Photo by Justin Louis
[

A Surprise Customer Service Followup

A few weeks ago, I told you about my frustrating customer service experience with a toy company. This morning, I got a surprise followup.

Read More|Comment

Photo by Justin Louis
Photo by Justin Louis
[

The Value of Good Customer Service

It can never be underestimated these days how important good customer service is. There are so many ways for customers to engage with companies, and vice versa, that it's not only easier than ever, but more important than ever to take a few minutes to interact with your customers. In both positive and negative circumstances.

Read More|Comment

Spencer Platt - Getty Images
Spencer Platt - Getty Images
[

One of the Biggest Companies in the World Still Cares About Customer Service

Sometimes it feels like it's getting harder and harder to have positive customer service experiences. Especially with huge companies. But I have to give one of the biggest credit for going above and beyond.

Read More|Comment

Iñigo Quintanilla Gomez - ThinkStock
Iñigo Quintanilla Gomez - ThinkStock
[

What Are Your Feelings on Restaurant Tipping?

I've always had pretty strong feelings about tipping at restaurants. While my personal policy hasn't changed recently, my outlook has after learning about the tipping habits of others.

Read More|Comment

Holiday Shoppers Seek Out Deals On Black Friday
Allison Joyce, Getty Images
[

Customer Rage is Common, Survey Finds [AUDIO]

Americans are getting more frustrated with products and services they purchase, and those frustrations don't melt away when they call up and complain.

Read More|Comment

Frustrated-man
[

There Has to be an Easier Way With Customer Service

Yesterday I talked about people who have, or are seriously considering ditching their cable TV service. There's a reason that this topic came to me - almost two weeks of constant frustration with my cable company.

Read More|Comment

Flickr user tawalker
Flickr user tawalker
[

Taking Advantage of “Do Not Call”

I've discussed the usually unpleasant experience of having to call customer service before. But what about when they call you, then what?

Read More|Comment

Waiter
[

Service With a Smile

A couple of days ago I wrote about tipping in the service industry, which sparked a few conversations with friends and co-workers that got me thinking. How do you handle those really bad days when you get to work?

Read More|Comment

It appears that you already have an account created within our VIP network of sites on . To keep your points and personal information safe, we need to verify that it's really you. To activate your account, please confirm your password. When you have confirmed your password, you will be able to log in through Facebook on both sites.

Forgot your password?

*Please note that your points, prizes and activities will not be shared between programs within our VIP network.

It appears that you already have an account on this site associated with . To connect your existing account with your Facebook account, just click on the account activation button below. You will maintain your existing profile and VIP program points. After you do this, you will be able to always log in to http://wobm.com using your Facebook account.

*Please note that your points, prizes and activities will not be shared between programs within our VIP network.

Please fill out the information below to help us provide you a better experience.

Register on 92.7 WOBM quickly by logging in with your Facebook account. It's just as secure, and no password to remember!

Not a Member? Sign Up Here

Register on 92.7 WOBM quickly by logging in with your Facebook account. It's just as secure, and no password to remember!