With a whole lot of people shopping today as Amazon's "Prime Day" has grown to become a shopper's delight on par with Black Friday, we can be sure that in addition to the joy of catching a deal, plenty of people will also have buyer's remorse.
Going the extra mile seems to have gone out of style. At least I thought it did. After what seems like a long period of dealing with ignorant workers, grumpy cashiers, and dismissive managers, the tide steems to have turned...
I'll be the first to admit that I can be quick to complain about things. But I think it's just as important to share positive experiences, and I had a very positive experience at an Ocean County store last night.
I almost had a heart attack a few minutes ago. I got what I thought was one of those phone calls that nobody wants to get. It turns out that it was just a customer service representative who could have done a better job of choosing his words.
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