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Outage reporting tools

Outage reporting tools

JCP&L Facebook Page, (R.Key Townsquare Media)
JCP&L Facebook Page, (R.Key Townsquare Media)
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Outage Reporting Tools

Jersey Central Power and Light has taken to social media to help keep the lines of

communication open with its customers. Trisha Ingram, who works with website and social media development in the utility's Communications Department, said the tools were developed after a customer listening campaign and several focus groups following some extended storm outages. Ingram said making a very accessible and streamlined mobile web presence was their first objective.

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