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Spencer Platt - Getty Images
Spencer Platt - Getty Images
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One of the Biggest Companies in the World Still Cares About Customer Service

Sometimes it feels like it's getting harder and harder to have positive customer service experiences. Especially with huge companies. But I have to give one of the biggest credit for going above and beyond.

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Groceries
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Are You Loyal to Specific Brands? [Poll]

There are a lot of things to consider when buying anything - price, features, and brand. But, to you, how much does brand matter?

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iPhone 6
YouTube
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Is This An Actual iPhone 6 or a Hoax? [Video]

It seems like the second that Apple comes out with a new product, "experts" start to predict (and allegedly leak) what the next device to come out of Cupertino, CA will look like, do, and how it may or may not change technology.

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iPhone apps
RadioPup and other apps on Lisa's new iPhone
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“There’s An App For That”

Remember hearing that tag line on the early iPhone commercials?  I'll admit, those spots confused me.  I asked myself, "What's an app?"  "How is this new gadget going to improve peoples' lives?"   Well, here it is 2013 and I can finally say, "I get it!"   After years of flip phones, then Blackberries, I just got my first iPhone and I'm loving it

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Justin Sullivan - Getty Images
Justin Sullivan - Getty Images
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An Open Letter to the CEO of Apple

As I've reflected on the iPhone 5 review that I wrote earlier, I kept coming back to the same theme in my mind and decided to try to do something about it. So I thought I'd write an open letter to Apple's CEO, Tim Cook:

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Photo by Justin Louis
Photo by Justin Louis
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Justin Louis Reviews the iPhone 5

Apple's newest gadget has been out for about a week and a half now, and I've had a bit of time to play with one. If you'd like some insight into why I chose to upgrade to the iPhone 5, click here for my previous iPhone article. In the meantime, here are my early thoughts:

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Mario Tama - Getty Images
Mario Tama - Getty Images
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Why I’m an iPhone Person

Apple has finally released pre-sales figures, previously all we knew was that they sold out their pre-sale stock within an hour. But for all we knew, they only had 100 to sell. But I can take off my cyniccal hat, they say that they pre-sold 2 million units in the first 24 hours (although that still doesn't tell us what the original physical stock was that sold out in that first hour).

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Justin Sullivan - Getty Images
Justin Sullivan - Getty Images
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iPhone 5 Sells Out in Record Time – Did You Order? [Poll]

Love them, or hate them, one thing can't be denied - Apple has epic legions of fans. You've seen the lines outside of Apple Stores when products first come out. Maybe you've experienced the website crashes when trying to secure a gadget of your own, but today they hit an epic level of fandom.

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Apple iPhone
Justin Sullivan/Getty Images
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Would You Pay $800 For the iPhone 5?

A rumor about the cost of the new iPhone has drawn outrage from technophiles.

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iphone
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When Did ‘Smart Phones’ Get So Smart?

Apple's iPhone 4s has brought the concept of a "smart phone" to a whole new level. With the new "personal assistant", Siri, it can do just about everything but make your breakfast (although it CAN help you order your breakfast from the corner diner).

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