Taking Advantage of “Do Not Call”Taking Advantage of “Do Not Call”I've discussed the usually unpleasant experience of having to call customer service before. But what about when they call you, then what?Justin LouisJustin Louis
Service With a SmileService With a SmileA couple of days ago I wrote about tipping in the service industry, which sparked a few conversations with friends and co-workers that got me thinking. How do you handle those really bad days when you get to work?Justin LouisJustin Louis