If you're reading this from just about anywhere outside of Wisconsin itself, I'm likely the only Milwaukee Brewers fan that you know.
While "The Crew" is enjoying national attention for performing above expectations this season, they landed in the news this past weekend for a rather embarrassing reason - our always classy New Jersey governor.
I think that every now and then, we all get a day that's pretty much a "win" from top to bottom. We can probably count those kinds of days on our hands, but we're all entitled to a perfect day here and there.
Yesterday was pretty much a perfect day for me.
I'm a big baseball fan. But, as you may know if you've been a regular reader, I'm not a Yankees or Mets fan. I don't root for the Phillies or even the Red Sox. No, I'm a Milwaukee Brewers fan. But this year, for The World Series, I'm pulling for The Mets.
As I mentioned yesterday, I just got back from a vacation to the Midwest. While there, I visited family and friends, but the big reason for the trip in the first place was "Major League Night" at The Milwaukee Brewers' Miller Park, featuring a bobblehead of Bob Uecker's iconic boozy broadcaster, Harry Doyle. But I noticed something interesting and disappointing at the game.
It can never be underestimated these days how important good customer service is. There are so many ways for customers to engage with companies, and vice versa, that it's not only easier than ever, but more important than ever to take a few minutes to interact with your customers. In both positive and negative circumstances.