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Photo by Stan Louis
Photo by Stan Louis
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What Are Your Holiday Shopping Pet Peeves?

Take a look at that picture above - that right there is one of my biggest pet peeves that can be experienced when out shopping. I call it "the Shopping Cart Catastrophe".

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Medioimages/Photodisc - ThinkStock
Medioimages/Photodisc - ThinkStock
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How Do You Feel About Gift Cards?

I love gift cards. Really, I think they're great. Don't get me wrong, I think that thoughtful gifts are fantastic too, but I have nothing against gift cards as a gift option.

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Justin Sullivan - Getty Images
Justin Sullivan - Getty Images
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Why I Bought an iPhone 6 at 3am

Yesterday, we talked about the positives and negatives about being a part of the herd trying to be among the first to own the new iPhone. And honestly, I was on the fence about how I was going to play it. But a little insomnia made the decision for me.

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Townsquare Media
Townsquare Media
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Have You Begun Back To School Shopping ?

Shawn & Sue's Poll of the Day ... Vote Now !

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LUNAMARINA - ThinkStock
LUNAMARINA - ThinkStock
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Too Soon For Back To School? [Poll]

School has literally just ended. Like, within only the last two weeks or so. And, believe it or not, "Back to School" campaigns are already gearing up.

Is it too soon?

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Photo by Justin Louis
Photo by Justin Louis
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A Surprise Customer Service Followup

A few weeks ago, I told you about my frustrating customer service experience with a toy company. This morning, I got a surprise followup.

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Photo by Justin Louis
Photo by Justin Louis
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The Value of Good Customer Service

It can never be underestimated these days how important good customer service is. There are so many ways for customers to engage with companies, and vice versa, that it's not only easier than ever, but more important than ever to take a few minutes to interact with your customers. In both positive and negative circumstances.

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Bag of Crap 1
Photo by Justin Louis
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So What’s in a “Bag of Crap” Anyway?

What is a "Bag of Crap?", you may be asking. The answer - nobody knows until they actually get the Bag of Crap in the mail.

The backstory first -

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Philip Lange - ThinkStock
Philip Lange - ThinkStock
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Tell Us About Your Impulse Buys

We've all done it. We've all made impulse buys. Those things that we don't need, but we see it, and we want it, so we get it.

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Shopping Cart Corral
Photo by Stan Louis
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One of the Most Irritating Things That People Do

That picture right there is one of those things that just drives me absolutely nuts.

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