Contact Us

Free Customer Service Seminar for Shore Businesses

As we continue to recover from Sandy it’s more important than ever for area business owners and their staffs to offer warm, friendly and helpful customer service to visitors. So, shore area businesses are being offered a free customer service training seminar.

Customer service
Customer service representative (William Thomas Cain/Getty Images)

The workshop entitled “Empowering Your Employees to Make a Difference” is open to business owners, managers or front line staff from the entire region. Lori Pepenella of the Southern Ocean County Chamber of Commerce says the program is being offered through the Monmouth County-based Women’s Center for Entrepreneurship.

“The Women’s Center for Entrepreneurship actually received a grant from the SBA to do this program to really discuss, especially in areas affected by Sandy, the importance of customer service”

Pepenella says the free interactive workshop is aimed at giving businesses the skills to keep customers coming back.

“It’s going to go over examples of poor customer service. It’s going to go over examples of what is a desirable customer service. They’re going to have video and other visual components to add to the discussion. They’re going to recommend tools and methods to handle certain situations. There’s going to be group discussion. There’s going to be a lot of engaging of the audience and the workshop attendees as well as the facilitators.”

The workshop takes place this tomorrow, June 18th the Manahawkin Campus of Ocean County College at 195 Cedars Bridge Road from 8am to 10am.

You can register by calling the Southern Ocean County Chamber of Commerce at 609 494 7211 or stop into Visitor Center at 265 W Ninth Street in Ship Bottom, or inquire online at All local businesses are welcome to register as their staff.. Coffee will be provided

Best of WOBM

Recommended For You

Best of the Web

Leave a Comment

It appears that you already have an account created within our VIP network of sites on . To keep your personal information safe, we need to verify that it's really you. To activate your account, please confirm your password. When you have confirmed your password, you will be able to log in through Facebook on both sites.

Forgot your password?

*Please note that your prizes and activities will not be shared between programs within our VIP network.

It appears that you already have an account on this site associated with . To connect your existing account just click on the account activation button below. You will maintain your existing VIP profile. After you do this, you will be able to always log in to using your original account information.

*Please note that your prizes and activities will not be shared between programs within our VIP network.

Please fill out the information below to help us provide you a better experience.

(Forgot your password?)

Not a member? Sign up here

Sign up for WOBM Listener Club quickly by connecting your Facebook account. It's just as secure and no password to remember!

Sign up to have exclusive WOBM Listener Club contests, events, coupons, presales, and much more delivered to you for FREE.